Privacy Policy
Welcome to Clotheno – your go-to destination for premium jackets and outerwear. At Clotheno, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and protection of the information you provide when using our website.
Information We Collect:
When you visit Clotheno, we may collect both personally identifiable information and non-personally identifiable information. The types of information we may collect include:
1. Personal Information:
- Name
- Contact Information (email address, phone number)
- Shipping and Billing Addresses
- Payment Information
2. Non-Personal Information:
- Browser Information
- IP Address
- Cookies (for more information, refer to our Cookie Policy)
How We Use Your Information:
We use the information we collect for various purposes, including but not limited to:
- Order Fulfillment: To process and fulfill your orders, including shipping and delivery.
- Customer Support: To respond to your inquiries, provide customer support, and address any issues you may encounter.
- Personalization: To enhance your shopping experience by personalizing content and product recommendations.
- Communication: To send you order confirmations, shipping notifications, and marketing communications (if you opt-in).
- Analytics: To analyze website usage and improve our services, products, and user experience.
Information Security:
Clotheno takes the security of your information seriously. We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, and destruction.
Sharing Your Information:
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfill our contractual obligations (e.g., sharing information with shipping partners).
Your Choices:
You have the right to:
- Access and Update: Access and update your personal information by logging into your Clotheno account.
- Opt-Out: Opt-out of receiving marketing communications by adjusting your preferences in your account settings or using the unsubscribe link in our emails.
Changes to Privacy Policy:
Clotheno reserves the right to update and revise this Privacy Policy to reflect changes in our practices and services. We encourage you to review this policy periodically for any updates.
By using the Clotheno website, you agree to the terms outlined in this Privacy Policy. If you have any questions or concerns, please contact our customer support team at support@clotheno.com.
Thank you for choosing Clotheno!