Shipping Policy

Thank you for choosing Clotheno for your jacket needs. Our Shipping Policy is designed to provide you with transparency and clarity regarding the shipping process for your orders.

Order Processing Time:

Once you place an order with Clotheno, please allow 3-4 business days for order processing. Our team works diligently to ensure your order is prepared and packaged with care.

Shipping Methods and Timeframes:

We offer several shipping options to cater to your needs:

1. Standard Shipping: Typically takes 5-7 business days for delivery.
2. Express Shipping: For those who need their jackets sooner, express shipping takes 2-3 business days.
3. International Shipping: International orders may take 7-14 business days, depending on the destination and customs processing.

Please note that these timeframes are estimates, and actual delivery times may vary based on factors such as product availability, shipping destination, and carrier delays. You can track your order using the tracking information provided in your shipping confirmation email.

Shipping Costs:

Shipping costs are calculated based on the weight of your order and the selected shipping method. The shipping cost will be displayed during the checkout process before you complete your purchase.

Order Tracking:

Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can use this tracking number to monitor the progress of your order and estimate the delivery date.

International Shipping:

For international orders, please be aware that customs and import duties may apply, depending on your country's regulations. These charges are the responsibility of the customer and are not included in the product or shipping cost.

Address Accuracy:

Please ensure that the shipping address provided during checkout is accurate. Clotheno is not responsible for orders shipped to incorrectly provided addresses. If you need to make changes to your shipping address, please contact our customer support team as soon as possible.

Delays and Exceptions:

While we strive to meet the estimated delivery times, unforeseen circumstances such as weather conditions, holidays, and customs processing may cause delays. Clotheno is not liable for any delays beyond our control.

If you have any questions or concerns regarding our Shipping Policy, please contact our customer support team at support@clotheno.com. We appreciate your trust in Clotheno, and we are committed to ensuring your jackets reach you in a timely and secure manner.